The excellent Don Berwick’s plenary speech at the International Forum in Berlin 2009
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Robert Varnam, UK. Applying scientific approaches to quality improvement in primary care requires effective leadership which creates vision, inspires commitment and embeds the use of new tools. Here, four international primary care improvement leaders evaluate the state of leadership for quality improvement in primary care, drawing out key lessons learned and challenges for the future.
Don Berwick on Leadership in Health Care
Donald Berwick, MD, MPP, President Emertius and Senior Fellow at the Institute for Healthcare Improvement (IHI), discusses how important leadership is to quality improvement. In this two-minute clip, he disusses what he's learned about the key behaviors of leaders over the past 25 years.
Expert interview: Helen Bevan – large-scale change
Helen Bevan (chief of service transformation at NHS Institute for Innovation and Improvement) met us at the International Forum on Quality and Safety in Healthcare 2013 (http://internationalforum.bmj.com/) to discuss the challenges of making large-scale change