In this video, Chris Ham, Chief Executive of The King’s Fund, interviews Sir David Dalton, Chief Executive of Salford Royal NHS Foundation Trust about the lessons learnt on the journey to making Salford Royal one of the safest trusts in the NHS.

Key areas of discussion focus on the importance of engaging with staff and properly supporting them in their improvement efforts, as well as the importance of visible and open leadership.

Other topics include the central place of measurement in understanding and improving safety issues, the value of Plan Do Study Act iterative cycles of improvement, and the need for effective systems of governance, assurance and risk management.