This animated film provides an engaging insight into some of the key design solutions that were created in response to the Design Council’s “A and E Design Challenge”, and shows how these are having dramatic impacts in hospitals.

The focus is on reducing violence and aggression towards A&E staff through design interventions such as signposting, leaflets and screens that make A&E a calmer and more straightforward environment for patients, along with a programme to support staff to manage difficult patients. The film highlights the positive outcomes of this work, along with the value and economic impact.