Don Berwick – you can break the rules to help patients

Don Berwick – you can break the rules to help patients

Author: Don Berwick

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In this conversation, Don Berwick, president emeritus of the Institute of Healthcare Improvement, and former Administrator of the Centers for Medicare and Medicaid Services , discusses how he went from being a paediatrician to running Medicare for Obama, how we can create headroom in stressed systems, and breaking the rules to make things better for patients and staff.

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