The government’s initial response to the Francis Report, Patients First and Foremost, sets out a collective commitment to ‘always put first and people are treated with respect’.
Key actions outlined in the report include:
- new Ofsted-style ratings for hospitals and care homes overseen by an Independent Chief Inspector of Hospitals and Chief Inspector of Social Care
- a statutory duty of candour for organisations which provide care and are registered with the Care Quality Commission
- a review by the NHS Confederation on how to reduce the bureaucratic burden on frontline staff and NHS providers by a third
- a pilot programme which will see nurses working for up to a year as a healthcare assistant as a prerequisite for receiving funding for their degree
- nurses’ skills being revalidated, as doctors’ are now, and healthcare support workers and adult social care workers having a code of conduct and minimum training standards.
Speaking at the launch of the report Health Secretary, Jeremy Hunt said:
‘I can pledge that every patient will be treated in a hospital judged on the quality of its care and the experience of its patients. They will be cared for in a place with a culture of zero harm, by highly trained staff with the right values and skills.’
‘And if something should go wrong, then those mistakes will be admitted, the patient told about them and steps taken to rectify them with proper accountability.’
To read the full report, visit the Gov.uk website