How PAM is working in practice

How PAM is working in practice

Author: NHS England

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From 2014 to 2016, NHS England worked with partners through an Action Learning Set to understand how patient activation can increase and encourage person-centred and personalised care in the NHS

From 2014 to 2016, NHS England worked with partners through an Action Learning Set to understand how patient activation can increase and encourage person-centred and personalised care in the NHS.

The Learning Set is comprised of five Clinical Commissioning Groups (CCGs) and the UK Renal Registry. They carried out projects in their local areas to measure patient activation and find ways to support people to become more involved in their health and care.

The projects were independently evaluated by the SAPPHIRE group (Social Science Applied to Healthcare Improvement Research) at the University of Leicester.

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