How staff from Sheffield Teaching Hospitals NHS Foundation Trust have changed how they work to make their service more person-centred

How staff from Sheffield Teaching Hospitals NHS Foundation Trust have changed how they work to make their service more person-centred

Author: The Health Foundation

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In this brief two and a half minute video, staff working in the Falls Clinic at Sheffield Teaching Hospitals NHS Foundation Trust describe how they combined data and patient experience to improve their service. This included creating a virtual patient called ‘Evie’ to understand how the multi-disciplinary team could develop a more integrated approach built around the patient and improving patient experience of the service.

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