The culture of an organisation is very difficult to pinpoint, but is vital to address if the organisation’s ambition is continuous improvement.

This paper by David Dalton and Siobhan Moran aims to help you:

• Understand why the consideration of human factors and safety culture is important in healthcare.
• Review ideas relating to the development of human factors and safety culture.
• Review the streams of work of an acute trust relating to the development of work relating to human factors and safety culture.