Human Factors in Healthcare: A Concordat from the National Quality Board

Human Factors in Healthcare: A Concordat from the National Quality Board

Author: National Quality Board and NHS England

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This concordat represents an agreement between key NHS organisations, regulators and professional bodies to support and embed human factors approaches to patient safety across the NHS. This is a significant document that lays out the value of human factors to the NHS, details the commitments that are being made by influential NHS organisations, and includes human factors case studies to highlight the importance of this work in patient safety.

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