This Patient Safety First guide gives a concise introduction to the major issues relating to human and organisational factors in healthcare. It describes theories of errors and accidents and details the components of an effective safety culture.
The key types of human factors issues in healthcare are each reviewed, encompassing device design, distraction, teamwork and the physical environment. A number of small case studies are presented to illustrate the points being made and turn the concepts into practical ideas for safety improvement.
See also the second volume of the ‘How to’ guide – Implementing human factors in healthcare – Taking further steps