Improving care by using patient care

Improving care by using patient care

Author: National Insitute for Health Research

Resource type :

Research into patient experience feedback is relatively recent, gathering pace in the 1990s. Research into how healthcare providers then use
this data to improve services is at an early stage. The review  brings together emergent themes to provide practitioners, policy makers and the public with an overview of the findings of current NIHR-funded research and to influence debate, policy and practice on the use of patient experience data.

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