The second resource in the Improving healthcare teams series by the RCP explores team culture – defined as the ‘rules’ and beliefs that team members hold, that influence how the group interacts and does its work. It can be crucial in supporting – or undermining – a team’s achievements. The document explores the four principles that are essential to creating a positive team culture:
1. encouragement for members to seek help when needed
2. celebrating success and acknowledging contributions
3. promoting openness and honesty
4. challenging unprofessional behaviours.