Measuring what matters

Measuring what matters

Author: 1000 Lives Plus

Resource type :

In this presentation, Prof Mary Dixon-Woods provides a detailed and engaging review of the key issues and future opportunities for measurement. The presentation frames these issues in terms of the challenges which are involved in understanding the safety performance of healthcare organisations.

It surveys the practical and theoretical problems related to a range of different approaches to measurement and intelligence gathering, including improvement methods, incidents reporting, mortality statistics, and ‘softer’ data.

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