“All organisations that support people with mental health conditions can make a positive difference to their lives if they focus on the person and not the mental health itself”.

Kate Linsky and Isaac Samuels reflect on this statement and discuss a range of approaches used by mental health providers that have good outcomes.

It is backed up with examples from councils across England that are leading the way in this area. The guide describes what people want in a care and support planning process and the elements that need to be in place to make this happen. There are also a set of recommendations for councils so that they can be both Care Act compliant and person-centred in their approach.