Quality improvement in mental health services

Quality improvement in mental health services

Author: Billy Boland / BJPsych Bulletin

This article describing lean thinking’ (also known as ‘lean methodology’ or simply ‘lean’), which arose out of Virginia Mason, and the ‘Model for Improvement’, which came out of the Institute of Healthcare Improvement. critiquing their philosophy and exploring ow they can apply in the provision of mental healthcare, particularly with reference to the use of data, evidence and metrics.

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