In this video, Dr Suzette Woodward from the NHS Litigation Authority describes how they are working to help the NHS improve safety, help the whole system learn from claims (rather than just individual trusts) and how they are moving to a model of financially incentivising safe care, rather than punishing poor care.

The video describes how the NHS LA seeks to influence and share learning across the NHS, particularly around three key areas of focus: maternity, surgery, and accident and emergency.