This guide from Patient Safety First provides practical guidance to leaders who want to use patient stories with their boards – advice which is relevant to all those who aim to use and work with patient stories to improve safety.

The guide considers all stages in the process, from identifying and choosing potential stories, gathering the material, and how to present this material to the chosen audience – and specifically boards.

It pays particular attention to many of the challenges and sensitivities that surround using patient stories. In particular, it provides helpful guidance on ethical issues of consent, confidentiality and safeguarding the privacy and emotional wellbeing of patients.