In this blog, GP Nav Chana argues that the primary care workforce needs to be empowered to lead the change to person-centred care. He sees this change as requiring the value of healthcare to be understood in terms of the outcomes that matter most to people, and a need to build more collaborative relationships between healthcare professionals and their patients.
This needs to be supported by payment systems and contractual models that are designed to incentivise, support and encourage care based on what people actually want for themselves. To support these changes, new models of primary care provision need to be encouraged and supported. Dr Chana aregues that all these changes need to be underpinned by an increase in GP numbers alongside the development of a wider primary care workforce that is able to better facilitate new, more collaborative and sustainable models of care.