Why design starts with people

Why design starts with people

Author: Sue Hignett, The Health Foundation

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In this paper, Sue Hignett, introduces emerging ideas in research on design, the role of human factors and systems thinking, and the key risks of new technologies in healthcare organisations.

Design in healthcare unites a diverse group of disciplines across product design, architecture, and engineering to ensure the method in how we practise is functional, safe, and effective.

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