Person-centred care

Welcome to our collection of resources to help you focus care on the needs of the person. Have a suggestion for a new resource or want to share some feedback? Let us know here.

Highlighted resources

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Connecting patients, practitioners and regulators in supporting positive experiences and processes of shared decision making: A progress report

This paper describes a novel approach to explore how regulators, working with patients and practitioners, may contribute to supporting person-centred care and processes of shared decision making in implementing professional standards and reducing harms.

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SafeScript podcast 4: Patient-centred care: An insider’s view

A conversation between podcast host Lynn Weekes; Ferghal Armstrong, a general practitioner, Jarrod McMaugh, a community pharmacist and President of Chronic Pain Australia and Denise “Rustie” Lassam, a person with lived experience of addiction to prescription medicines. This discussion focuses on patient-centred care and the importance of language in reducing stigma.

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Podcast – Making it Real: How to do it

This podcast recording is an interview between Think Personal Act Local’s Strategic Communications Advisor Sanchi Murison and Kate Sibthorp, who helped to co-produce the popular “Making it Real” framework for organisations to get better at personalised care and support. 


Latest Patient Safety Videos

A.I. for Person-Centred Care: Alessandra Pascale

This presentation by Alessandra Pascale, a research scientist and manager for IBM’s AI and Human interaction team, delivers a presentation on IBM’s advances in A.I. technology to move more towards a person-centred health care approach in order to achieve effective preventative care and better health outcomes.

Connected Community Care

The Connected Community Care for Cancer Service has received over £500,000 in funding from Macmillan and aims to deliver integrated, person-centred care. It will provide a single point of access through which a patient living with cancer can be referred.

Blog posts

Are “frailty units” and “dementia wards” the anathema of pure person-centred care?

Person-centred care, for those who are enthusiastic about it like me, can at times feel like a religion. To be a pure follower of this approach, it means respecting the holistic aspects of a person, including perhaps interests and beliefs. Whilst “medicalisation” might not necessarily be a dirty word, the “person-centred approach”, as advocated by Dewing, McCormack, Rogers and Kitwood amongst others, means trying to avoid pigeon-holing people according to their diagnostic labels.  This is a question of culture, as well as operational settings.

People doing it for themselves – stories of success in support planning

Martin Walker’s road trip looking for stories of success in support planning takes him to the South West, where he meets someone managing care and support independently.

Latest news

Upcoming Events

Personal health Budgets for Children & Young People

17 March 2020 10:00am – 1:00pm
Quarry House, Quarry Hill, Leeds, LS2 7UE, United Kingdom


The Transforming Care Programme is focussed on supporting people with learning disabilities, or who are autistic.

This session highlights 8 elements of the Personal Health Budget process requiring accountability and governance.

The International Forum on Quality and Safety in Healthcare 

Copenhagen, 28-30 April 2020

The International Forum on Quality and Safety in Healthcare is one of the world’s largest conferences for healthcare professionals committed to improving patient care and safety. In March 2019 we traveled to Glasgow, Scotland (SEC Centre) and welcomed our biggest audience to date – over 3,400 attendees from 70 countries. We provided an inspirational setting to meet, learn and share knowledge in our common mission to improve the quality and safety of care for patients and communities across the world.

The development and maintenance of this patient safety content is made possible by an award from The Health Foundation. BMJ retains full editorial control over content, peer review, editing, and publication. 

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