User Videos

Handling Ethics Issues in the Quality Improvement Process
Handling Ethics Issues in the Quality Improvement Process — Ensuring that QI projects protect patients and the healthcare organisation Abstract author: Nancy Dixon from Healthcare Quality Quest
Dr Wasim Baqir: Audits vs QI
Dr Wasim Baqir from Northumbria Healthcare NHS Foundation Trust discusses the important differences between audit and quality improvement.
Measuring Patient Safety in Real Time
Measuring Patient Safety in Real Time: An Essential Method for Effectively Improving the Safety of Care
Expert interview: Peter Lachman - Whose business is quality improvement?
We asked Peter Lachman, deputy medical director for safety at Great Ormond Street Hospital, who he thought should be doing quality improvement work, and how professionals can work together on ...
Quality improvement in practice: lessons from mental health
Quality improvement is a systematic approach to improving health care based on an iterative process of continuous testing, measurement, learning and change. In this video we speak to quality ...
The PDSA cycle 101
What is the plan, do, study, act cycle, and why do we use it in quality improvement projects? Watch our short animation to learn more.
Five tips for carrying out a quality improvement project
Dr Avi Mehra and Dr Jen Perry give us their top 5 tips for making a quality improvement project on handover.
How to do a quality improvement project: a junior doctor's perspective - with Dr Sinead Millwood
Dr Sinead Millwood joins us to talk about her motivations for doing a quality improvement project, where she got her inspiration, and her overall experiences through this process. You can see her ...
An overview of quality improvement, with Dr Mareeni Raymond
This week, Dr Mareeni Raymond (GP and managing editor of BMJ Quality Improvement Reports) gives us an overview of quality improvement, including what it consists of, who it is for, and why you ...
Don Berwick - What Patient Centred Care Really Means
The excellent Don Berwick's plenary speech at the International Forum in Berlin 2009
Compassion, dignity and respect in health care
Compassion 'has to be our number one priority' says Hiro Tanaka, a consultant orthopaedic surgeon at Aneurin Bevan University Health Board.
Why high reliability is essential for patient safety
IHI faculty member Doug Bonacum makes the case for high reliability as the cornerstone of patient safety.

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