Video Category

Improvement Video Library

We’ve collated the videos from across all categories here to make them easy to view. Find out more about how we choose resources here.

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What does person-centred care mean for mental health services?
What does person-centred care mean for mental health services? We asked a number of people from projects that we've funded for their views on how a person-centred approach can improve the quality ...
Don Berwick - What Patient Centred Care Really Means
The excellent Don Berwick's plenary speech at the International Forum in Berlin 2009
Compassion, dignity and respect in health care
Compassion 'has to be our number one priority' says Hiro Tanaka, a consultant orthopaedic surgeon at Aneurin Bevan University Health Board.
Alzheimers - Person-centred care in practice
Presented by Jason Burton, Head of Dementia Practice and Innovation.
WHO: What is people-centred care?
Globally, 1 in 20 people still lacks access to essential health services that could be delivered at a local clinic instead of a hospital. And where services are accessible, they are often ...
Sam Hood, Commissioning Manager, Gateshead CCG
In this 1 minute video, Commissioning Manager Sam Hood describes how the CCG sees shared decision making as a way of improving quality of care, outcomes for patients and patient engagement.
Viewpoint - Jon Tose, Vice Chair, South Tyneside CCG
In this 1 minute video, commissioner Jon Tose sets out how shared decision making not only leads to care that patients want, but has also lead to patient choosing less intensive management ...
Viewpoint - Mark Hayes, GP & Commissioner
In this 1 minute video, GP Mark Hayes briefly sets out the benefits of shared decision making from the perspectives of a commissioner and clinician and for patients.
Viewpoint - Lucy Craig & Ruth Wyllie, Children’s Rheumatology Service
In this one minute video, clinicians Lucy Craig and Ruth Wyllie briefly describe how using a shared decision making approach and encouraging young people through the use of the ‘Ask 3 Questions’ ...
Viewpoint - Julia Blagburn talks about person-centred care
In this 1 minute video, Chief Clinical Pharmacist Julia Blagburn describes what person-centred care is and its implications for involving people in decisions about their own treatment and care. ...
Viewpoint - Sheila MacPhail, Consultant Obstetrician
In this 1 minute video, Consultant Obstetrician sets out why involving people in decisions about their treatment and care is crucial to providing a high quality service.
So Just Ask
This 3-minute video is designed to make patients feel more confident to ask questions and participate in decisions about their treatment and care. It features a series of patients explaining why ...

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